Turnitin Instructor Guide-FAQ
Requesting the deletion of submissions

  1. From the assignment inbox, locate the submission that requires deletion from the repository and select the three-dots menu under the Options header. From the drop-down that appears, select Request permanent deletion.
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  2. A modal will appear and provide you with additional information about paper deletions. Read through and select Continue.
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  3. Choose a Reason for Deletion from the dropdown at the bottom of the modal. Select the blue Continue button to proceed.
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    If the assignment settings were changed to No repository after submission, the settings need to be restored to Standard paper repository in order to complete a paper deletion request. If the settings have always been No repository, you can simply remove the paper from the assignment inbox yourself to remove it permanently.

  4. Review the details of your request to ensure everything is correct. Then, type “DELETE” into the text area at the bottom to confirm your request. Select Confirm to submit your request.
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  5. While your request is pending, you will see a trashcan and clock icon in the assignment inbox beside the Submission ID column of the paper you requested the deletion for.
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    Turnitin sends administrators email notifications regarding pending paper deletion requests only once a week. If you would like your papers deleted as soon as possible, please contact us at  libnews@nccu.edu.tw first so we can process your request promptly.



         source:https://guides.turnitin.com/hc/en-us/articles/23453068441613-Requesting-the-deletion-of-submissions#h_01HMVSC03Q5QCCDP02A28WZN2Y

If a Turnitin user account has not been accessed for 6 months or more, the password credentials for that account will expire. When teachers log in again, Turnitin will prompt them to reset their password and display a related notification message.

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The notification message includes a password reset link. Teachers may click the link and follow the instructions to reset the password for their account. To help maintain account security, we recommend creating a new and unique password each time the password is reset.


A teacher account will be locked if it has not been accessed for more than 6 months and must be unlocked by an administrator.

If you have already reset your password and logged in to your Turnitin instructor account, but cannot see the “Add Class” button on the homepage, or if your existing classes are displayed as “Inactive,” this may indicate that the account has not been accessed for more than 6 months. For security reasons, the system automatically locks accounts that have been inactive for an extended period. Please contact us at libnews@nccu.edu.tw to have your account unlocked.