


If the assignment settings were changed to No repository after submission, the settings need to be restored to Standard paper repository in order to complete a paper deletion request. If the settings have always been No repository, you can simply remove the paper from the assignment inbox yourself to remove it permanently.


Turnitin sends administrators email notifications regarding pending paper deletion requests only once a week.
If you would like your papers deleted as soon as possible, please contact us at libnews@nccu.edu.tw first so we can process your request promptly.
A teacher account will be locked if it has not been accessed for more than 6 months and must be unlocked by an administrator.
If you have already reset your password and logged in to your Turnitin instructor account, but cannot see the “Add Class” button on the homepage, or if your existing classes are displayed as “Inactive,” this may indicate that the account has not been accessed for more than 6 months. For security reasons, the system automatically locks accounts that have been inactive for an extended period. Please contact us at libnews@nccu.edu.tw to have your account unlocked.